You can also try to System Restore to a point before this happened, then check for Updates using the Hide Updates Tool to block the Updates offered. Then you can hide these Updates using the Hide Updates tool. You can check which Updates were installed just before this happened, then uninstall them at Settings > Update & Security > Windows Update > Installed Update History - look first for installed drivers. Run the Hardware Troubleshooter at Settings > Update & Security > Troubleshoot. įollow this up with a DIsk Check from the Command Prompt if necessary. Test the drive using diagnostics to know for sure it's condition. Go to Settings > System > Power & Sleep > Additional Power Settings > Choose what Power buttons do to choose Shutdown. If your keyboard and mouse are USB, first program the power button to effect the needed restart after Rolling back or uninstalling the driver. If no newer or this doesn't help, then go to the USB category in Device Manager, open each Enhanced, Hub and Host controller, from Driver tab select Roll back if available, or if not choose Uninstall. If not then choose Uninstall, restart PC to reinstall driver. Click on the Device, then Driver tab, choose Roll Back if available. It may be listed by it's model or Serial which you can google to determine which is it. Right click Start to open Device Manager to look for the drive under Disk Drives. Right click Start to open Disk Management, scroll down on map to look for USB drive, if found then right click to assign a drive letter so it shows up in File Explorer.
I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you.įor USB drive not detected, first try steps here.
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